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Access Home Property and Casualty Insurance Company Insolvency FAQs

Liquidation Order

What happened to Access Home Insurance?
Access Home Insurance agreed to an order of liquidation from the Louisiana Department Insurance. As part of the liquidation order, ALL remaining active Access Home policies will be cancelled effective 12:01 a.m. on 02-12-2022.

Where can I get more information?
The Louisiana Department of Insurance is has appointed Bostick/Crawford Consulting Services to administer the liquidation. You may email the receiver at or (225) 201-0107.

How do I report a new property and casualty claim?
Report new claims to the receiver at or (225) 201-0107.

Will insureds get their unearned premium back?
Yes – the South Carolina Guaranty Association will refund unearned premium back to insureds less $100 as required by state law.

Does the insured have to make a claim for unearned premium?
No – insureds/agents do NOT need to file a claim for unearned premium. The Louisiana Department of Insurance will provide the South Carolina Guaranty Association with policy cancellation status and return premium information. Refund checks will be automatically processed to insureds by the SC Guaranty Fund.

When will insureds receive refund checks?
Unsure – the timetable for processing refunds depends on several factors – all of which have very fluid timelines. As soon as the South Carolina Guaranty Association receives the data, they will start processing the checks.

Will agents owe unearned commission back to Access Home?
Yes – agents will receive notices from the Louisiana Department of Insurance (or their liquidation office) with information and instructions on how to return commission from unearned premiums.

What is the status of current Access Home policies?
ALL Access Home policies will cancel effective 02-12-2022 unless they are cancelled earlier by the insured/agent.

Should I wait until 02-12-2022 to replace an Access Home policy?
No – agents should work as quickly as possible to replace all current Access Home policies. There is no advantage to waiting – and several risks.